- 01777 801450
- [email protected]
- Shaw Cross Business Park Dewsbury
£330.00 Inc. VAT
Victron 5 Year Warranty
Victron GX Touch 50The Victron Cerbo GX MK2 Monitoring System is a powerful monitoring and control solution for managing energy systems. It is particularly popular in off-grid, marine, and RV setups, as well as solar systems for homes or businesses. Here’s a summary of its features and functionality:
| Weight | 0.5 kg |
|---|---|
| Brand | Victron |
Quick and efficient access to product specifications, user manuals, and other relevant documentation.
If you don’t see the information your looking for or your inverter is not on the list, please get in touch at [email protected].
We want to ensure that you are entirely happy with the products purchased from us. But in the event that you need to return an item all we ask is that you follow our returns policy below to ensure products are traceable and returned safely. If you do not adhere to our policy then your rights to a refund will be revoked.
We believe our returns procedure is very fair and in simple terms, if the items are returned in the same unused conditions as you would expect to receive a new items then we will refund the full cost of the item(s) without quibble.
Returns Procedure
In order for us to accept a return or offer a refund, we will need to be contacted first. You can contact us at the address below, by telephone or email. Please see the details below.
Failure to contact us prior to return will result in your right to a refund and/or exchange to be withdrawn.
Refund Policy
You have up to 14 days to contact us for a return and a further 14 days for us to receive the item(s).
Returning Goods
Once you have contacted us, we will issue a returns number that should be clearly displayed inside the packaging. The original packing should be used when returning goods to us.
Some of the items we supply are classed as hazardous goods (Class 9) and MUST be identified correctly for shipping. We may insist that we arrange proper shipping back to our warehouse.
Who Pays The Carriage Cost?
Plain and simply, if you wish to return an item you’ve purchased incorrectly or don’t want. Then, you will have to pay the carriage costs. In some cases due to the hazardous nature of some products we will insist that we arrange return. We will only charge you our cost to return the item.
If, we’ve made a mistake and supplied the wrong item, then we will arrange collection at our cost.
For any warranty claims after 14 days of receipt of an item, you will have to bear the cost of carriage back to our designated UK service centre.
Improper Returns
If you return a product in contravention of this policy, and you do not have any other legal right to a refund or exchange
(1) We will not refund the purchase price or exchange the product;
(2) We may retain the returned product until you pay to us such additional amount as we may charge for re-delivery.
(3) If we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.
(4) If the product has been returned damaged and is deemed to be hazardous, where possible we will take photographic evidence before disposing of the item safely.
Cancellations & Amendments
Please ensure you check you have ordered the correct products
Will not be held liable for any wrong orders placed on your behalf. We will, however, ensure if you do make a mistake, we are on hand to rectify any errors. From the point of fulfilment, we will do our best to make any amendments you require, but will not be held accountable if this is not resolved at the time of dispatch. Unfortunately, you will be required to adhere to this policy in order to qualify for a refund and/or exchange.
Delivery
We will despatch your order as soon as possible. For larger items pallet delivery times may be extended to 2-3 days for stock items. We will notify you of your delivery either by email or contact number provided. Please make sure that you are prepared to receive the delivery as re deliveries my incur additional costs. If the items are returned to us due to none delivery or none acceptance the delivery charges incurred will be deducted from the refund value.
Our registered place of business is:
Skyenergi
Shaw Cross Business Park
Shaw Cross Court.
Dewsbury. WF12 7RF
You can contact us at the above address.
Telephone: 01924 438238
eMail: [email protected]
Our terms and conditions & returns policy do not affect your statutory rights .
Please note the delivery charges you paid for the purchase of goods is not necessarily the cost for none delivery or returned/exchanged goods.
1. This equipment may only be installed, operated and maintained by qualified skilled person(electrician).
2. The local safety regulations and relevant operating procedures must be observed during the installation, operation and maintenance of the equipment, otherwise the equipment may get damaged. The safety precautions mentioned in the manual are only the supplement to local safety regulations.
3. We are more than happy to offer general advice about our products or solutions to an issue you may have. However as we have limited knowledge of your actual system this advise is generic and therefore given on the understanding that we cannot be held accountable for any damaged caused.
Caution
1. Do not dispose of batteries in fire. The batteries may explode.
2. Do not open or mutilate batteries. Released electrolyte can prove harmful to the skin and eyes. It may be toxic.
3. A battery can present a risk of electric shock and burns by high short-circuit current.
4. A malfunctioned battery can reach temperatures that exceed the threshold of contact surface.
The following precautions should be observed when working on batteries:
a) Disconnect the power and loads before connecting or disconnecting battery terminals;
b) Do not wear any metal objects including watches and rings;
c) Use tools with insulated handles;
d) Do not lay tools or metal parts on top of batteries;
e) Wear personal protective equipment.
f) Make sure the battery is well grounded.
Contact with any part of a poorly grounded or ungrounded battery can cause electric shock and burns by high short-circuit current.
The risk of such hazards can be reduced if conductive surroundings are removed by a skilled person during installation and maintenance.
Danger
1. Keep the Li-ion battery away from water, dust and contamination, otherwise it may cause explosion or other harmful conditions that may even lead to personal injury.
2. Do not short-circuit the Li-ion battery.
3. Observe the positive(+) and negative(-) marks on the Li-ion battery and equipment and ensure correct use. Do not reverse the Li-ion battery.
4. Do not dismantle, crush, puncture, open or shred the Li-ion battery.
5. Before removing or reconnecting with the running system, the power must be off and the system should be shut down, otherwise there will be risk of electric shock.
6. Do not expose Li-ion battery to heat or fire. In case of fire, please use dry powder fire extinguisher.
7. Do not dismantle any part of the system without contacting the manufacturers authorized technical engineers. System failure caused by such will not be covered by the warranty.
8. Before operating inverter, make sure that all batteries have been started up.
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